Meet Our Team: The Architects of Your Aerial Journey
At Bali Heli Concierge, our strength lies in the expertise, dedication, and local knowledge of our exceptional team. We are a collective of seasoned aviation professionals, luxury hospitality experts, and passionate local specialists, united by a singular vision: to deliver an unparalleled VVIP helicopter concierge experience across Indonesia. Each member of our team is meticulously selected for their proven track record, commitment to safety, and profound understanding of the nuanced needs of high-net-worth individuals.
Operating under the esteemed Juara Holding Group, our team embodies the group’s values of excellence, integrity, and innovation. We believe that genuine luxury is delivered through genuine human connection and meticulous attention to detail. From the moment you first inquire to the seamless execution of your bespoke aerial journey, our professionals work in concert to ensure every aspect of your experience is flawless, discreet, and unforgettable.
Our Leadership & Core Team
Our leadership team brings decades of combined experience in aviation, luxury travel, and high-end client services. They are the strategic minds that ensure Bali Heli Concierge not only meets but consistently exceeds international safety and service standards, while deeply integrating with the unique operational landscape of Indonesia.
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Ibu Wayan Sari, Chief Executive Officer (CEO)
Credentials: MBA in International Business, Certified Luxury Travel Specialist (CLTS), Member of ASITA (Association of Indonesian Tours and Travel Agencies), 20+ years in luxury hospitality and aviation management.
Bio: Ibu Wayan Sari is the visionary leader behind Bali Heli Concierge. With a distinguished career spanning two decades in Indonesia’s luxury tourism sector, including senior roles with international hotel chains and bespoke travel agencies, Ibu Sari possesses an intimate understanding of the HNW client market. Her strategic acumen and unwavering commitment to service excellence have been instrumental in positioning Bali Heli Concierge as the leading VVIP helicopter service. Born and raised in Bali, she brings invaluable local insight and a deep network within the Indonesian luxury landscape, ensuring authentic and seamless experiences for our clients. She champions our commitment to local engagement and sustainable tourism practices, as detailed on our Sustainability page.
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Bapak Made Putra, Head of Flight Operations & Chief Pilot
Credentials: Airline Transport Pilot License (ATPL) with multi-engine and instrument ratings (DGCA Indonesia certified), 15,000+ flight hours, Safety Management System (SMS) certified, Advanced Emergency Response Training.
Bio: Bapak Made Putra is the cornerstone of our operational safety and efficiency. A veteran pilot with over 25 years of experience in both commercial and private aviation across Indonesia, Bapak Putra’s expertise is unmatched. He oversees all flight operations, pilot training, and aircraft maintenance protocols, ensuring strict adherence to the rigorous standards set by the Direktorat Jenderal Perhubungan Udara (DGCA) under the Kementerian Perhubungan. His meticulous approach to safety and his profound knowledge of Indonesian airspace, including complex routes around active volcanoes and remote islands, guarantee the utmost security and reliability for every flight. His leadership is critical to our Safety & Compliance framework.
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Ni Luh Dewi, Director of Client Relations & Bespoke Experiences
Credentials: Bachelor’s in Tourism Management, Certified Concierge Professional (CCP), Fluent in English, Indonesian, and conversational Mandarin, 10+ years in VVIP client service.
Bio: Ni Luh Dewi is the empathetic and highly skilled professional who ensures every client’s journey is perfectly tailored and flawlessly executed. With a background in managing exclusive guest experiences for five-star resorts in Bali and a keen eye for detail, Ni Luh anticipates client needs and orchestrates bespoke itineraries that exceed expectations. From coordinating intricate multi-leg journeys to arranging discreet ground transfers and exclusive access, she is the dedicated point of contact for our HNW clientele, ensuring their privacy and preferences are always prioritized. Her role is vital in upholding the high standards outlined in our Editorial Standards.
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Bapak Ketut Wijaya, Logistics & Ground Operations Manager
Credentials: Certified Logistics & Supply Chain Professional (CLSCP), Advanced Defensive Driving & Security Training, 18 years in luxury transport and event logistics.
Bio: Bapak Ketut Wijaya is the silent force behind our seamless ground operations. With extensive experience managing complex logistics for VVIP events and luxury travel across Indonesia, he ensures that every transition, from airport arrival to helipad transfer and onward journey, is executed with precision and discretion. He oversees our fleet of luxury vehicles, coordinates with local ground teams, and implements robust security protocols, guaranteeing a smooth and secure experience before and after every flight. His local knowledge of Bali’s intricate road networks and traffic patterns is invaluable.
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Dr. Surya Dharma, Aviation Safety & Compliance Officer
Credentials: Ph.D. in Aviation Safety Management, Former DGCA Auditor, ISO 9001 Lead Auditor, Certified Aircraft Accident Investigator.
Bio: Dr. Surya Dharma is our dedicated expert ensuring that Bali Heli Concierge operates at the pinnacle of aviation safety and regulatory compliance. With a distinguished career that includes serving as an auditor for the Direktorat Jenderal Perhubungan Udara (DGCA) and extensive academic research in aviation safety, Dr. Dharma brings an unparalleled level of expertise. He is responsible for developing, implementing, and continuously monitoring our comprehensive Safety Management System (SMS), conducting internal audits, and ensuring all operations adhere to Indonesian Civil Aviation Safety Regulations (CASR) and international best practices. His rigorous approach underpins our entire Safety & Compliance framework, providing absolute assurance to our clients.
Our team’s collective expertise, local insights, and unwavering commitment to excellence are the pillars of Bali Heli Concierge. We are proud to serve as your trusted partner for luxury aerial travel in Indonesia. For more information on how we deliver our services, please visit our Primary Services Page.
Continue exploring Bali Heli Concierge:
Our Bali Heli Concierge Service ·
Meet Our Team ·
Editorial Standards ·
Methodology ·
Sustainability ·
Safety & Compliance
